Learn how to setup and install the software, select and deselect files, update account information or perform an account recovery.

Online user's guide

Everything you need to know about your backup service.

Submit support request

Send an Email to Online Backup Customer Support.

Contact support

Speak with an Online Backup expert to help resolve issues you may have with your service.

Submit billing request

Send an Email to Online Backup Billing Support.

Download Software

Download the Backup Agent installation program.