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Connected Backup for PC support

User guides

Everything you need to know about your backup service.

Individual Plans - Online user's guide



Browse the FAQs for the answer to your question.

Individual Plan FAQs

Submit support request

Send an email to Online Backup Customer Support.


Submit billing inquiry

Send an email to Online Backup Billing Support.


Download setup program

Download the Connected Backup for PC software.


Contact support

Speak with an Online Backup expert to help resolve issues you may have with your service.