How do I register and activate my new account?
When you complete the registration process, you will be given an account number and registration code. We recommend you print this information, since you will need the registration code to activate your account on your PC.
Once you download the software installation program, you must install the
software. You will use the registration code to complete the installation process. The registration code is for one-time use and will not work if you run the installation program on another PC. Each PC requires its own backup account, and therefore its own account number and registration code.
How do the service fees work?
Credit card information is requested when you register for the service. Your credit card is charged monthly or annually (depending on your plan), on the anniversary day of your registration date. VISA, Master Card and American Express are accepted. To update your credit card information,
log in to Account Management
and click Update Profile.
What file types are backed up?
By default, the online backup software backs up the files with the following extensions:
.doc, .docx, .xls, .xlsx, .ppt, .pptx, .mdb, .mdbx, .jpg, .url, .pdf, .eml, .htm, .html, .gif, .png, .pst, .wab, .dbx, .pub.
The software does not backup operating system files, temporary, or cache files.
This leaves more storage space available for backing up data.
To add files to your default backup set, on the Backup
Set tab, click to select the check box for the desired files or folders.