Learn how to setup and install the software, select and unselect files for backup, use log files, and recover your files.

User guides

Everything you need to know about your backup service.

IOnline user's guide 

FAQs

Browse the FAQs  for the answer to your question.
 

Submit support request

Send an email to Online Backup Customer Support.

Submit billing inquiry

Send an email to Online Backup Billing Support.

Download setup program

Download the Connected Backup for PC software.

Contact support

Speak with an Online Backup expert to help resolve issues you may have with your service.